CONTACT
Get in Touch
Whether you are a patient, pharmacist, or healthcare provider — we are here to help.
Contact Information
Headquarters
Addis Ababa, Ethiopia
Support Hours
Monday — Sunday, 24/7 Customer Support
Categorized Channels
Select the department that best matches your inquiry for a faster response.
Patients & Customers
Order tracking, delivery delays, prescription upload issues, or refund requests.
support@tibeb.et
Pharmacies & Merchants
Onboarding inquiries, multi-vendor dashboard access, or inventory sync API.
partners@tibeb.et
Healthcare Providers
Telehealth integration, medical panel accounts, or consulting opportunities.
clinical@tibeb.et
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